Ok, so I had a 2014 Ford Fusion for about 6 months, we found out another baby was on the way so we traded it in for a 2013 Chrysler Town&Country. We had the van for 13 days and got into an accident that totaled the vehicle. Had full coverage insurance on the vehicle, that part is not an issue, but my insurance company called the Lien Holder to arrange payment and they said there was no loan in my name. So several phone calls later, I found out that the dealer claims the loan was never approved and because of this they did not pay off my trade in which is now 2 payments behind and they are threatening collections. The dealer says they need me to come in to determine what needs to be done and wont talk on the phone, the insurance company just wants to know who to pay. And I don't know what to do.
Read more: Dealer claims loan was not approved vehicle is wrecked, not sure what to do?
