Friday, June 16, 2017

A garage in the UK put a bad part in my car. It broke down abroad and got fixed there. Should the garage in the UK pay for the repairs?

The part was a temp sensor. When the car broke down it was as a result of the car not recognising the new temp sensor- as it was a non ford part and the car is a ford focus- and therefore the fan for the car didn't turn on.

We were driving on the motorway in Belgium when white smoke started coming out from under the bonnet. We pulled over to the side of the road and got towed to the nearest ford garage.

the garage in belgium told us that the faulty temp sensor was the cause of the engine overheating and replaced the sensor for us at a cost of 250 pounds.

I have proof firstly that the UK garage changed the temp sensor and secondly thanks to the summary of work done in Belgium that the incorrect non Ford part was the cause of the problem.

Are the garage in the UK liable for the repairs?

Read more: A garage in the UK put a bad part in my car. It broke down abroad and got fixed there. Should the garage in the UK pay for the repairs?